07773 642781

Selby Road Thorne DN8 4JW

Privacy Policy

The personal data that we collect about you will include data relating to your name, address and contact details, and the health/medical history of your animal. This data is collected as a way of identifying individual clients, and for marketing purposes including email and SMS. All data will be stored securely and kept for up to 7 years (required for insurance purposes) and will be used by The Elms Rehab for communication with you, including appointment reminders and marketing. Any paper records will be stored securely in locked storage and electronic records are stored within a clinic recording system which is password protected. The data collected will be used as a record of your animal’s treatment and any changes that may occur in their health. You have the right to request access to your data, request corrections (if any errors in the data are identified) or deletion at any time. Information will be shared ONLY with your animal’s vet or other veterinary professionals involved in their care for the purposes of keeping them informed of progress and changes with therapy, and if requested by your pet insurance company.